Client Feedback & Comments
Reviews from our clients 2024
Great service, friendly staff
.Arthur Carvalho
Had a problem with paying double payments I called to see what they can do so anais help me with this problem. And she solved my problem.
Guadalupe
Everyone in the office has always been helpful and very responsive. Lately we have been in contact with Kiara and she has been fantastic to work with.
Jeffrey Wessels
Agents are knowledgeable and professional.
Mary Garza
LuLu did a great job getting our plan updated!
Marshall Robert
.Arthur Carvalho
Had a problem with paying double payments I called to see what they can do so anais help me with this problem. And she solved my problem.
Guadalupe
Everyone in the office has always been helpful and very responsive. Lately we have been in contact with Kiara and she has been fantastic to work with.
Jeffrey Wessels
Agents are knowledgeable and professional.
Mary Garza
LuLu did a great job getting our plan updated!
Marshall Robert
2022
"Sam was very knowledgeable and helped me switch my auto and home policy. The switch was seamless, and I saved over $1400"
- Marcus V.
"Doug and his team have handled all of our insurance needs for approximately 25 years. Their service is incomparable. They are always on the lookout for savings for us; on top of changes and renewals; and making certain that deadlines are met. On top of that, Doug is never to busy to take the time to chat with you as if you were a member of the family. We highly recommend Douglas B. Johnson Insurance Agency!"
- Gerald G.
"Excellent service and communication."
-Denise H.
"The agency works to keep prices down and coverage right for our house. Great service and personal contact. I highly recommend Douglas B Johnson Insurance Agency."
- John H.
"Douglas B Johnson has been great to work with Comprehensive policies, competitive rates and excellent customer service. Recently Karina was a big help in getting a refund that I was owed due to a Travelers billing mistake. I really appreciate her kindness and promptness."
- Paige D.
"Fue una agradable experiencia, hablan espaol , y resolvieron mi problema con rapidez y profesionalismo, y fue un trato muy amable , cordial y respetuoso , de verdad excelente, Gracias"
- Marlon P.
"Wonderful agency who works hard on my behalf to keep my insurance costs reasonable. Laura and Doug are fantastic."
-Shaun B.
"Debra was able to save on my insurance premium for both homeowner and auto. She assisted with coverage for my nephew and his new car. The service has been great and the staff always helpful. I've sent Debra's name to friends and highly recommend her."
-Leslie M.
"My mother referred me to Douglas Johnson insurance after I complained to her about my frustration shopping for insurance. It had been the best decision for my family. They are always looking out for the best and most cost effection plans for our budget."
- Rochelle C.
"They have helped me for more than 10 years and have done a wonderful job over all the years. Would highly recommend using them."
-Chris V.
"Everyone has been very helpful and quick to respond"
-Pete R.
"I have had the pleasure of using DBJ Insurance Agency for a number of years now. They are attentive to their customer's needs, responsive to inquiries, and provide essential guidance to help you determine your insurance needs."
- Toby F.
"Very pleased with the customer service. Very quick and helpful with all the details. Highly recommend"
-Christy O
"I was referred to this insurance agency a couple of years ago and it has been fantastic. Debra and Laura have been instrumental in finding solutions to my rather complicated situation and then ensuring I get great rates in a difficult insurance market. I highly recommend them."
-Ed J.
"Love them! Been a client for years and have always received professional and friendly service. Just put Karina Reyes up to a challenge by deleting an auto and switching companies for auto and home coverage and she handled it all with expertise and kindness (and probably a little patience working with me!). You can't go wrong having this agency handle your insurance needs. I can always rely on them for the best policies."
- Carrel B.
"I have several rental properties and this agency has earned my business over the years. This year, they proactively helped me change a carrier that is in financial trouble to prevent me from having issues. Good Job."
- Jonathan
"My entire experience was fast, accurate, and smooth! I filled out a request form online, got a call back within 24 hours, explained what I was looking for, got a policy customized for my situation, and had a perfect record with renewals and communication. Highly recommended."
- J Smith.
"I have worked with Doug Johnson's agency for more than 10 years to manage our insurance needs, both personally and professionally. They have, from the beginning, done an excellent job. They are always quick to answer emails and phone calls, and are very good at finding the right policies to meet my needs. I would highly recommend."
- Michael V.
"We have been quite happy with Doug Johnson agency. They have provided good service to help with our insurance renewals."
- Stephen D.
"First, Debra Johnson and her staff are jewels. Debra immediately took actions on all my property and car insurance needs. I not only needed my own home insurance but landlord insurance on other properties that I own. I had called my old agent, but never heard back. Not with the Douglas Johnson Insurance Agency. When I had questions and needed answers about the transfers, Debra and the staff were immediately on top of my questions, and I really never had to wait days or even never for a call back. I always heard back that same day or the very next morning."
- Sheila W.
"Great customer service"
- Clifford F.
"Douglas B. Johnson Insurance Agency simplifies my needs of insurance in ways that will be otherwise extremely expensive and complicated. It's like having a team of expert consultants on your team."
- Fernando C.
"My wife and I have been a customer of the Doug Johnson Insuramce agency since April 15th, 1994. Doug and his team has been threw a lot with us over the years and we are treated like family, not just a customer. Samantha Compean is our main point of contact and she really goes the extra mile for us, and is always pleasant to work with, pluss she makes me smile. Thanks"
- Greg M.
"I was given all the attention I needed, responses came in to me quickly and the whole team provides professional support. I am really happy with the services. Strongly recommend them!"
- Shana C.
"They have helped us out in every way. When it has been time to pay they send a friendly reminder. When our policy is almost up, they reach out with a better policy. Their response is quick and easy when we need any changes done to our insurance policy. We have been with them for more than 14 years."
-K C.
"Nice agents and fast service ! I recommend them 100 %"
- Yenis M.
"Friendly agent and she got us a fabulous rate. She worked hard to get it done in time for the closing, which wasnt easy,"
- Suzanne J.
"We are grateful how helpful Douglas B. Johnson Insurance Agency is in helping us make the right insurance choices for us. Their staff is terrific."
- Wendell J.
"I have been working with Laura at Douglas B Johnson Insurance Agency for my insurance needs and have to say that I'm so happy. She has been so helpful in every aspect. She is so knowledgeable and super nice. She is now my go to with any questions regarding insurance and has saved me tons of time and money. Thank you so very much!"
- Tina S.
"Great agency and great people! Have been with them since 2014. They are always looking out for my best interests. Thanks for all you do!!"
- Nora S.
- Marcus V.
"Doug and his team have handled all of our insurance needs for approximately 25 years. Their service is incomparable. They are always on the lookout for savings for us; on top of changes and renewals; and making certain that deadlines are met. On top of that, Doug is never to busy to take the time to chat with you as if you were a member of the family. We highly recommend Douglas B. Johnson Insurance Agency!"
- Gerald G.
"Excellent service and communication."
-Denise H.
"The agency works to keep prices down and coverage right for our house. Great service and personal contact. I highly recommend Douglas B Johnson Insurance Agency."
- John H.
"Douglas B Johnson has been great to work with Comprehensive policies, competitive rates and excellent customer service. Recently Karina was a big help in getting a refund that I was owed due to a Travelers billing mistake. I really appreciate her kindness and promptness."
- Paige D.
"Fue una agradable experiencia, hablan espaol , y resolvieron mi problema con rapidez y profesionalismo, y fue un trato muy amable , cordial y respetuoso , de verdad excelente, Gracias"
- Marlon P.
"Wonderful agency who works hard on my behalf to keep my insurance costs reasonable. Laura and Doug are fantastic."
-Shaun B.
"Debra was able to save on my insurance premium for both homeowner and auto. She assisted with coverage for my nephew and his new car. The service has been great and the staff always helpful. I've sent Debra's name to friends and highly recommend her."
-Leslie M.
"My mother referred me to Douglas Johnson insurance after I complained to her about my frustration shopping for insurance. It had been the best decision for my family. They are always looking out for the best and most cost effection plans for our budget."
- Rochelle C.
"They have helped me for more than 10 years and have done a wonderful job over all the years. Would highly recommend using them."
-Chris V.
"Everyone has been very helpful and quick to respond"
-Pete R.
"I have had the pleasure of using DBJ Insurance Agency for a number of years now. They are attentive to their customer's needs, responsive to inquiries, and provide essential guidance to help you determine your insurance needs."
- Toby F.
"Very pleased with the customer service. Very quick and helpful with all the details. Highly recommend"
-Christy O
"I was referred to this insurance agency a couple of years ago and it has been fantastic. Debra and Laura have been instrumental in finding solutions to my rather complicated situation and then ensuring I get great rates in a difficult insurance market. I highly recommend them."
-Ed J.
"Love them! Been a client for years and have always received professional and friendly service. Just put Karina Reyes up to a challenge by deleting an auto and switching companies for auto and home coverage and she handled it all with expertise and kindness (and probably a little patience working with me!). You can't go wrong having this agency handle your insurance needs. I can always rely on them for the best policies."
- Carrel B.
"I have several rental properties and this agency has earned my business over the years. This year, they proactively helped me change a carrier that is in financial trouble to prevent me from having issues. Good Job."
- Jonathan
"My entire experience was fast, accurate, and smooth! I filled out a request form online, got a call back within 24 hours, explained what I was looking for, got a policy customized for my situation, and had a perfect record with renewals and communication. Highly recommended."
- J Smith.
"I have worked with Doug Johnson's agency for more than 10 years to manage our insurance needs, both personally and professionally. They have, from the beginning, done an excellent job. They are always quick to answer emails and phone calls, and are very good at finding the right policies to meet my needs. I would highly recommend."
- Michael V.
"We have been quite happy with Doug Johnson agency. They have provided good service to help with our insurance renewals."
- Stephen D.
"First, Debra Johnson and her staff are jewels. Debra immediately took actions on all my property and car insurance needs. I not only needed my own home insurance but landlord insurance on other properties that I own. I had called my old agent, but never heard back. Not with the Douglas Johnson Insurance Agency. When I had questions and needed answers about the transfers, Debra and the staff were immediately on top of my questions, and I really never had to wait days or even never for a call back. I always heard back that same day or the very next morning."
- Sheila W.
"Great customer service"
- Clifford F.
"Douglas B. Johnson Insurance Agency simplifies my needs of insurance in ways that will be otherwise extremely expensive and complicated. It's like having a team of expert consultants on your team."
- Fernando C.
"My wife and I have been a customer of the Doug Johnson Insuramce agency since April 15th, 1994. Doug and his team has been threw a lot with us over the years and we are treated like family, not just a customer. Samantha Compean is our main point of contact and she really goes the extra mile for us, and is always pleasant to work with, pluss she makes me smile. Thanks"
- Greg M.
"I was given all the attention I needed, responses came in to me quickly and the whole team provides professional support. I am really happy with the services. Strongly recommend them!"
- Shana C.
"They have helped us out in every way. When it has been time to pay they send a friendly reminder. When our policy is almost up, they reach out with a better policy. Their response is quick and easy when we need any changes done to our insurance policy. We have been with them for more than 14 years."
-K C.
"Nice agents and fast service ! I recommend them 100 %"
- Yenis M.
"Friendly agent and she got us a fabulous rate. She worked hard to get it done in time for the closing, which wasnt easy,"
- Suzanne J.
"We are grateful how helpful Douglas B. Johnson Insurance Agency is in helping us make the right insurance choices for us. Their staff is terrific."
- Wendell J.
"I have been working with Laura at Douglas B Johnson Insurance Agency for my insurance needs and have to say that I'm so happy. She has been so helpful in every aspect. She is so knowledgeable and super nice. She is now my go to with any questions regarding insurance and has saved me tons of time and money. Thank you so very much!"
- Tina S.
"Great agency and great people! Have been with them since 2014. They are always looking out for my best interests. Thanks for all you do!!"
- Nora S.
2021
"Debra Johnson is AMAZING. Debra sets a new bar for the industry. Every step of the way, Debra catered to my situation and proactively helped me. She's quick, professional, thorough, meticulous and trustworthy. She makes the process seamless. If you are looking for insurance (home, auto, renters, flood) sold by someone with your best interest at heart, look no further! In fact, everyone in this office is a gem. Laura Ledet helped out tremendously with my flood insurance. I cannot say enough about Douglas B Johnson Insurance Agency. Five star, best of the best. Client for Life!!!"
- Michelle E.
"This agency provides great customer service. Priscilla Gutierrez is my go to girl. She was able to explain coverages thoroughly and professionally to me. Something no other insurance provider has ever done for me. I am grateful to call her my agent and my friend!"
- Brittney O.
"Excellent customer service! I currently have our home & flood insurance with them. My initial contact with Debra, the producer, helped make a very smooth transition from my last insurance agent . . . and I saved money!! Her right arm, Priscilla, has proven to be a great asset to their team, always going above & beyond to help me get what I need. Thank you, Priscilla! Shopping for insurance is a "PITA", but these two ladies made the experience so easy and stress-free. You're the best!"
- Neal T.
"Adriana provides outstanding customer service"
- Joe M
"I would like for you to know that Laura Ledet has worked wonders for me concerning our insurance needs. I will be forever grateful for her thorough review of our file and for providing excellent coverage at a good rate, especially compared to others our friends were receiving or that we randomly received from companies wanting our business. I have referred my friends and family that need insurance to her and will continue to do so in the future. Laura also was very personable with me and truly made me feel she cared about my life in general. I was very impressed with her on our first call and continue to be to this day. I must add that my previous insurance agent, Cecil Perry, was my insurance person for 35 years prior to Laura. I intend to keep Laura and Travelers around for the next 35 as long as the confidence I have in her remains. Thank you for providing the public with a conscientious, personable and actually caring individual to take care of our insurance needs, which are a huge part of any family's budget. All insurance agents should be like Laura."
- Susan D.
"Laura at Doug Johnson's agency has been assisting me with my insurance needs for years. She has been so great to work with and answers all my many questions in a very timely fashion. Thanks Laura."
- Todd C.
"This agency has been really good to me! Priscilla has always been extremely professional and went above and beyond to find the right coverage for my homes and vehicles."
- Sandy S.
"We have used Doug's agency for over 4 years now for our home, auto, umbrella, and flood policies; and have dealt primarily with Laura. When we first transferred our policies, she was able to save is a substantial amount of money and allow us to carry a higher insured value! She is terrific, super knowledgeable, responsive and makes our lives a whole lot easier. I would highly recommend this agency, and Laura, to anyone looking for new insurance."
-Brandon V.
"Priscila Gutirrez the agent that supported our family insurance needs was very professional, efficient and honest discussing the different insurance options available in support of our insurance needs. Will trust her and the agency with my insurance needs. Thanks Priscilla !!"
- Anitza S.
"Priscilla Gutierrez is always a pleasure to work with. She's informative, prompt, helpful, and courteous."
-Jose C.
"Priscilla is easy to work with, answers all of my questions fast and correctly. I highly recommend Priscilla to all of my friends"
- Matthew W.
"Ive been a customer a long time. The service provided by Dougs team, specifically Priscilla, is always top notch! Thank you!"
- Ryan L.
"My husband has had the most contact with the agency. But when I needed assistance, Priscilla Gutierrez went above and beyond to help me."
- Amy B.
"Ive been with Johnson for 7 years. Every time Ive had a question or a change in information, Priscilla was on top of it. She has handled everything with excellence!"
- John B.
"I used to have Allstate insurance. They were charging me way too much for poor coverage so I started searching around. I was referred to Douglas B Johnson Insurance Agency through a friend. I submitted my information online and received a call back from Debra Johnson within 2 hours. She was able to give me a quote and upped my insurance coverage. The price was very comparable and the customer service level was superb. I recommend this agency for anybody who has ever been fed up or just wanting a change with their insurance company. You won't regret it. Call and ask for Deborah. She's amazing."
-Katie C.
"Been with this agency for over 2 years. Priscilla has been fantastic. Any time I call and need anything she takes care of it. She also always gives me sound advice."
-Mark M.
"Excellent customer service! I currently have our home & flood insurance with them. My initial contact with Debra, the producer, helped make a very smooth transition from my last insurance agent . . . and I saved money!! Her right arm, Priscilla, has proven to be a great asset to their team, always going above & beyond to help me get what I need. Thank you, Priscilla! Shopping for insurance is a "PITA", but these two ladies made the experience so easy and stress-free. You're the best!"
-Neal T
"Absolutely amazing company. Doug & Debra truly listen to whats most important to you and makes sure to do all that they can to make it happen. Wouldn't trust anyone else with mine and my family's insurance needs. They truly make us feel like a priority and like we are family."
-Dulce T.
"Priscilla Us excellent! Very professional and always willing to go the extra mile"
- Lita S.
"Adrianna Moreno was very helpful when I recently purchased a new car. She was quick to provide documents to me. Best customer service ever!"
- Nan C.
"Doug, Debra and their team did an outstanding job helping me meet of my personal/commercial auto home and umbrella insurance needs. Saved me $$$ vs my previous agent. Very responsive."
- Joe M.
"We have done business with the Douglas B. Johnson Insurance Agency for over 5 years. Debra Johnson has been a terrific agent that looks out for our needs and best interests. Their whole team is always eager to help. They are true insurance professionals."
- Cindy J.
"I have been a Douglas B Johnson Insurance Agency customer since 2006. During this time I have received a great service. Their staff members are always ready to hep you with a quote, questions, or if you are looking for an advice of when it comes to car insurance for your teenager, they are the right staff !! - great to have them taking case of all my auto and home policies."
-Rafi K.
"I have been with Douglas B Johnson Insurance Agency for over 15 years and have never looked back. Incredible agency that treats all of their clients like family. Doug, Debra, and all of the team members in the office do an amazing job and are always so helpful. Thanks team!!"
-Justin H.
"Wonderful group of people, love to do business with them. Whenever I have a question, they are always willing to help. Samantha who assisted me with my insurance is a wonderful person always smiling, care about their customers."
-Jermaine L.
"I have been a client of Johnson Insurance Company for approximately 4 years. This year Adrianna Moreno has been my Customer Service Rep. I have been extremely pleased with the service Adrianna provides. She has saved me money, has always answered my questions, and has always followed up on any issue I might have. Adrianna has made it a pleasure to work with Johnson Insurance."
-Mary B.
- Michelle E.
"This agency provides great customer service. Priscilla Gutierrez is my go to girl. She was able to explain coverages thoroughly and professionally to me. Something no other insurance provider has ever done for me. I am grateful to call her my agent and my friend!"
- Brittney O.
"Excellent customer service! I currently have our home & flood insurance with them. My initial contact with Debra, the producer, helped make a very smooth transition from my last insurance agent . . . and I saved money!! Her right arm, Priscilla, has proven to be a great asset to their team, always going above & beyond to help me get what I need. Thank you, Priscilla! Shopping for insurance is a "PITA", but these two ladies made the experience so easy and stress-free. You're the best!"
- Neal T.
"Adriana provides outstanding customer service"
- Joe M
"I would like for you to know that Laura Ledet has worked wonders for me concerning our insurance needs. I will be forever grateful for her thorough review of our file and for providing excellent coverage at a good rate, especially compared to others our friends were receiving or that we randomly received from companies wanting our business. I have referred my friends and family that need insurance to her and will continue to do so in the future. Laura also was very personable with me and truly made me feel she cared about my life in general. I was very impressed with her on our first call and continue to be to this day. I must add that my previous insurance agent, Cecil Perry, was my insurance person for 35 years prior to Laura. I intend to keep Laura and Travelers around for the next 35 as long as the confidence I have in her remains. Thank you for providing the public with a conscientious, personable and actually caring individual to take care of our insurance needs, which are a huge part of any family's budget. All insurance agents should be like Laura."
- Susan D.
"Laura at Doug Johnson's agency has been assisting me with my insurance needs for years. She has been so great to work with and answers all my many questions in a very timely fashion. Thanks Laura."
- Todd C.
"This agency has been really good to me! Priscilla has always been extremely professional and went above and beyond to find the right coverage for my homes and vehicles."
- Sandy S.
"We have used Doug's agency for over 4 years now for our home, auto, umbrella, and flood policies; and have dealt primarily with Laura. When we first transferred our policies, she was able to save is a substantial amount of money and allow us to carry a higher insured value! She is terrific, super knowledgeable, responsive and makes our lives a whole lot easier. I would highly recommend this agency, and Laura, to anyone looking for new insurance."
-Brandon V.
"Priscila Gutirrez the agent that supported our family insurance needs was very professional, efficient and honest discussing the different insurance options available in support of our insurance needs. Will trust her and the agency with my insurance needs. Thanks Priscilla !!"
- Anitza S.
"Priscilla Gutierrez is always a pleasure to work with. She's informative, prompt, helpful, and courteous."
-Jose C.
"Priscilla is easy to work with, answers all of my questions fast and correctly. I highly recommend Priscilla to all of my friends"
- Matthew W.
"Ive been a customer a long time. The service provided by Dougs team, specifically Priscilla, is always top notch! Thank you!"
- Ryan L.
"My husband has had the most contact with the agency. But when I needed assistance, Priscilla Gutierrez went above and beyond to help me."
- Amy B.
"Ive been with Johnson for 7 years. Every time Ive had a question or a change in information, Priscilla was on top of it. She has handled everything with excellence!"
- John B.
"I used to have Allstate insurance. They were charging me way too much for poor coverage so I started searching around. I was referred to Douglas B Johnson Insurance Agency through a friend. I submitted my information online and received a call back from Debra Johnson within 2 hours. She was able to give me a quote and upped my insurance coverage. The price was very comparable and the customer service level was superb. I recommend this agency for anybody who has ever been fed up or just wanting a change with their insurance company. You won't regret it. Call and ask for Deborah. She's amazing."
-Katie C.
"Been with this agency for over 2 years. Priscilla has been fantastic. Any time I call and need anything she takes care of it. She also always gives me sound advice."
-Mark M.
"Excellent customer service! I currently have our home & flood insurance with them. My initial contact with Debra, the producer, helped make a very smooth transition from my last insurance agent . . . and I saved money!! Her right arm, Priscilla, has proven to be a great asset to their team, always going above & beyond to help me get what I need. Thank you, Priscilla! Shopping for insurance is a "PITA", but these two ladies made the experience so easy and stress-free. You're the best!"
-Neal T
"Absolutely amazing company. Doug & Debra truly listen to whats most important to you and makes sure to do all that they can to make it happen. Wouldn't trust anyone else with mine and my family's insurance needs. They truly make us feel like a priority and like we are family."
-Dulce T.
"Priscilla Us excellent! Very professional and always willing to go the extra mile"
- Lita S.
"Adrianna Moreno was very helpful when I recently purchased a new car. She was quick to provide documents to me. Best customer service ever!"
- Nan C.
"Doug, Debra and their team did an outstanding job helping me meet of my personal/commercial auto home and umbrella insurance needs. Saved me $$$ vs my previous agent. Very responsive."
- Joe M.
"We have done business with the Douglas B. Johnson Insurance Agency for over 5 years. Debra Johnson has been a terrific agent that looks out for our needs and best interests. Their whole team is always eager to help. They are true insurance professionals."
- Cindy J.
"I have been a Douglas B Johnson Insurance Agency customer since 2006. During this time I have received a great service. Their staff members are always ready to hep you with a quote, questions, or if you are looking for an advice of when it comes to car insurance for your teenager, they are the right staff !! - great to have them taking case of all my auto and home policies."
-Rafi K.
"I have been with Douglas B Johnson Insurance Agency for over 15 years and have never looked back. Incredible agency that treats all of their clients like family. Doug, Debra, and all of the team members in the office do an amazing job and are always so helpful. Thanks team!!"
-Justin H.
"Wonderful group of people, love to do business with them. Whenever I have a question, they are always willing to help. Samantha who assisted me with my insurance is a wonderful person always smiling, care about their customers."
-Jermaine L.
"I have been a client of Johnson Insurance Company for approximately 4 years. This year Adrianna Moreno has been my Customer Service Rep. I have been extremely pleased with the service Adrianna provides. She has saved me money, has always answered my questions, and has always followed up on any issue I might have. Adrianna has made it a pleasure to work with Johnson Insurance."
-Mary B.
"Doug has been my agent for over 25 years. In that time we have had teenage drivers, accidents, a house flooding basically the things that can make life a challenge. In every case there was always a constant. Doug and his team were there to make us feel safe and protected with keen insights and advice that made the life events easier to deal with. Insurance is one of those things you dont think about till you need it but when you do Ill take Doug and his team on the other side of that phone call every time."
-Ed R.
-Ed R.
"I own several properties and have dealt with a lot of insurance companies. This company is by far the best one I have ever had. Simple process, holistic approach, great rates. My agent Debra is the best! She genuinely cares about providing the right coverage and about saving me money. Highly recommended!!!"
-Tetyana H.
-Tetyana H.
"They rock! Responsive and professional and helped me a great deal with a claim and lowering my insurance costs."
-Ernesto
-Ernesto
"Very friendly and informative group. They know what they're doing. Saved us a lot of money."
-Mona
-Mona
"I have been lucky to have had Doug and his team to ask all my questions, thank you so much for your help over the years."
-Michael
-Michael
"They got me a great quote in no time. They respond to emails super fast & they actually answer the phone when you call. That's hard to come by these days. If you need insurance, call Doug & Debbie 1st!"
-Steve
-Steve
"Douglas Johnson Insurance has been our family agent for years. I am a second generation client and could not be happier. I had to use a different agent when I 1st moved to Pearland due to the TWIA restrictions, but as soon as I was able to switch to Doug Johnson, I did and never looked back. The staff is always courteous and looking out for our best interest. Doug is not just our insurance agent, he is a friend."
-David P.
-David P.
"Douglas Johnson Insurance's staff is always available to answer questions or help. They are honest and does not oversell anything we don't need."
-Saner P.
-Saner P.
2020
"Debra Johnson took very good care of my insurance needs when purchasing my new home. She answered all my questions and concerns with professionalism and compassion."
-Fred
-Fred
"Can't say enough great things. They worked so hard to find us the best rate possible while still getting us the best coverage. Not only that, but when it was time to file a claim on my property, they handled everything start to finish. They talked me through everything, asked extremely important questions and made sure we were taken care of in a way that made things easiest on me. Would recommend again and again!"
-Dulce T
-Dulce T
"I was very pleased with how quickly and easily Douglas B Johnson Insurance Agency was able to assist me in finding the best quote for my vehicles and renters insurance. Debra Johnson was the agent that assisted me. She is very courteous and professional. She helped me find the best deal and was very thorough in explaining all the finer details of the different policies. I am happy with Douglas B Johnsons service and will continue to go through them for all of my insurance needs in the future. I would highly recommend them to anyone looking for help in finding the best home, auto and life insurance."
-Ruth R.
-Ruth R.
"Super responsive and always on the hunt for the best prices. Highly recommend."
-Daniel K. ."
-Daniel K. ."
"Debra is a great agent. She helped us greatly with her expertise"
-V.C.
-V.C.
"Doug & Debra are awesome and treat you like family. They've helped save me and my family a ton of money. Its nice knowing I can call at anytime and know i'll be able to immediately speak with a team member rather than an operator. Couldn't be happier with the decision to move all of our insurance policies over."
-John T.
-John T.
"I worked with Debra. She was knowledgeable about the coverage I needed and was willing to talk to me about all the nuances of the policies. What was even better, I was able to lower my premium on one of the coverages. The staff has been great to work with also. Very nice, helpful people. I would recommend the agency in a heartbeat!"
-L.M.
-L.M.
"We are new customers of Douglas B Johnson Insurance Agency and are very happy we joined this group.Any time we had questions they answered right away and gave us all the help needed.We trust the company completely and are impressed with the knowledge they have provided.Great service!!!"
-M.P.
-M.P.
"Douglas B Johnson and all his associates have been great to me and my family's needs, helping us decide on the best options for our diverse insurances of car, home, and medical. We thank everyone at Douglas B Johnson for all the help and expertise you have given us. A special thank you to Leslie for all her support!"
-D.E.
-D.E.
"Doug,
I think your agency was very pro-active with your customers. Not only did you keep them posted of the claims process, they were kept up to date on the path and timing of the storm.
You were also hands on with the claims process as you stated. Clients are looking for help and answers and your agency did a great job" - Mitch B.
I think your agency was very pro-active with your customers. Not only did you keep them posted of the claims process, they were kept up to date on the path and timing of the storm.
You were also hands on with the claims process as you stated. Clients are looking for help and answers and your agency did a great job" - Mitch B.
2019
"Unless you're looking for the cheapest home insurance rates, regardless of the trade-offs, this agency will be hard to beat. I received superior customer service and great coverage at very competitive rates. I highly suggest you seek out Debra Johnson. She and her dedicated staff will make it worth your time." - Neal T
"In spite of my nit-picky ways, Doug and his crew always come up with the best options for my insurance needs. I recommend him to all of my friends." - Aeron G
"Hands down the best insurance company around! The professional, hands on, super efficient service is what we’ve all been lacking in this day and time! From the owner, Doug Johnson, himself, all the way down to the receptionist, they handle all your needs with a personal, yet, highly professional manner! Highly recommend!" - Cathy H
"Douglas B Johnson stands out above the rest when it comes quality, price, and most importantly, customer service. When I purchased my home three years ago, it was a breeze getting quotes and meeting with my agent to review. They were by far the cheapest, with the same coverage as others that I cross-shopped (namely the bigger firms). As of February of this year, I sold that home. Once again, they were a quick, efficient, and communicative in working to get my prorated returns from my homeowners and flood insurance.
It's easy to have a negative attitude towards insurance companies (much of it is rightly deserved) but this one is different. Give them a shot, you won't regret it." - Tony K
It's easy to have a negative attitude towards insurance companies (much of it is rightly deserved) but this one is different. Give them a shot, you won't regret it." - Tony K
2018
"Congratulations on a great accomplishment that requires a great deal of work and tenacity. Thank you For providing me, my family, friends and bank customers such great service all these years and peace of mind knowing we all had the coverage we needed in an emergency."-Mack
"We appreciate you, too!!!"-Alison & Reid
"Congratulations on your success. Glad to have the Droll family a part of your growth. To many more years of success, health, and happiness for us all!"
-R Droll
"Doug—Congratulations on your tenth anniversary. That is quite an accomplishment that you should be proud of. All the best, Tom"
"Congrats and thank you very much for your great support to Debbie this last year"
-Patrick
"We appreciate you, too!!!"-Alison & Reid
"Congratulations on your success. Glad to have the Droll family a part of your growth. To many more years of success, health, and happiness for us all!"
-R Droll
"Doug—Congratulations on your tenth anniversary. That is quite an accomplishment that you should be proud of. All the best, Tom"
"Congrats and thank you very much for your great support to Debbie this last year"
-Patrick
2017
"I'm so glad the Douglas B Johnson Agency had all the Claims numbers updated on their website so I could call immediately to file claims after Hurricane Harvey. They are definitely on top of things and highly recommend the services"- Neil
2016
"I'm so grateful to have you both along with the staff who are always ready to assist me. We are very lucky to have your team working for us." -Billie L.
"Thank you! You guys are the best. A good team is what's needed when Romaine is on her own. Best rgds, BB"
"Hayde, Thank you so much for your help. As usual you made my insurance issues super easy for me. Its always been the case with your agency. -Fernando"
"Dear Laura, I just wanted to thank you for your all your help getting payment done for Foremost.It is such a pleasure doing business with a customer service person that made my day. Thank you again for all you've done. Regards,"
-Sherri
-Sherri
"I've never had an insurance agent so diligent! An agent who actually talks to me, I'm not just a paying number. Thank you"
-JG
-JG
"Cool… thanks Gents as always. Easy to work with and super-fast. You guys are good."
-Sam M.
"Thank you! So nice to actually find businesses who are as professional as one hopes
for. You are a wonderful office all around! Many thanks!"
-Emily & Colby
for. You are a wonderful office all around! Many thanks!"
-Emily & Colby
"Thanks again for all the help and I commend you on your solid customer service skills."
-John M.
-John M.
"Here’s the signed pages. Tell Doug – Thanks. On this last renewal, a guy in my office was harping that you need to bid your insurance out at least every couple years and I told him I had been with someone a long time and trusted him. So this is a nice bonus."
Thanks,
-Sam S.
-August 2014
Thanks,
-Sam S.
-August 2014
"Good Morning,
That was so nice to receive a thank you card and even nicer to receive a gift card from my favorite restaurant. I am so grateful to you both. What a nice surprise!
I recommend your agency because you and your staff are so wonderful to work with and I know that your clients are well taken care of.
Thanks again,"
-Billie L.
August 2014
That was so nice to receive a thank you card and even nicer to receive a gift card from my favorite restaurant. I am so grateful to you both. What a nice surprise!
I recommend your agency because you and your staff are so wonderful to work with and I know that your clients are well taken care of.
Thanks again,"
-Billie L.
August 2014
"Thank you for the update and for all the help and information you provided me through this process. It's really appreciated."
Regards,
Pete
Regards,
Pete
"I wanted everyone at your office (in particular Doug!) to know how much I appreciate all the assistance I've received from your agency in the last 1 and a half years. Now that I know where you are located I'll actually come by properly sometime! Best regards,"
-Leyla D.
-Leyla D.
"Doug and his team have been great at servicing my family's insurance needs. We are avid users of online resources. Nevertheless, it's been a pleasant discovery that having an insurance agent would save a lot of time and headache. Thanks"
-Huyen L.
-Huyen L.
"Travelers Insurance is night and day compared to the other group and you guys have always been responsive.
Thanks!"
-Bill R
Thanks!"
-Bill R
"We are paying less for our auto insurance on a policy together with full coverage than we were paying for individual policies with minimium coverage! You are a prompt, personal, and knowledgable agency who will have our business for many years to come. Thank you very much!"
-Robert B.
-Robert B.
"If you want a personal experience with your agent, Doug is that person. He will make every effort to stay in touch with you and get you the best rates! All office staff are just as friendly. You really know you're in good hands!"
-Marion M.
-Marion M.
"It is the best experience I have ever had following an MVA (motor vehicle accident). It was bad enough that I was in a wreck., Travelers Concierge service handled everything. I have been with Doug Johnson in Houston for more than 20 years and would not dream of changing. I have referred many people to him during that time."
-Kathryn P.
-Kathryn P.
|
"Thank you for sending this so quickly!"
-David B. "Really appreciate the quick turnaround on this.Regards," -JDG |
Thanks...,that was really quick." -
Jo T. |
"you all offer great customer help and always answer quickly. You gave yourself the great referral where it is easy for me to say I loved working with you"
_Gita P.
_Gita P.
"Doug and his team have been great at servicing my family's insurance needs. We are avid users of online resources. Nevertheless, it's been a pleasant discovery that having an insurance agent would save a lot of time and headache.
Thanks,"
-Huyen
Thanks,"
-Huyen
"Again, thanks for such prompt/ fair service..."
- Jim B.
- Jim B.
"Thank you so much. I felt so bad to be so rushed there today as all were trying to help me, but i wanted everyone at your office (in particular Doug) to know how much I appreciate all the assistance I've received from your agency in the last 1 and a half years. Now that I know where you all are located I'll actually come by properly sometime!"
-Leyla D
-Leyla D
"Thank you so much, and I will definitely be happy to recommend you all!!
Hope you have a great day!!"
-Tracy
Hope you have a great day!!"
-Tracy