Douglas B Johnson Insurance Agency Respects Your Privacy
Protecting your privacy is very important to us. Policyholders like you have trusted us with their insurance needs for years, and we take our obligation to safeguard and secure your personal information very seriously. We want you to understand how we protect your privacy and when we collect and use your information.
Table of Contents
Summary
The Information We Collect
- Information We Obtain From You
- Information About Your Transactions
- Information From Third Parties
- Location Services for Mobile Apps
- Access and Correction of Personal Information
The Information We Disclose
Confidentiality and Security
Additional Information for Our Internet Users
Changes to This Privacy Policy
What to Do If You Have Privacy or Security Concerns
Summary
This summary tells you the basics of our privacy commitment to you-how we collect and use your information, how we protect it, and who can see it. You should read the entire privacy policy below for full details.
- We obtain personal information from you directly, from your transactions with us, and from third parties.
- We do not collect personally-identifying information from you when you visit our Web site or online services unless you affirmatively provide it to us.
- We do not allow third parties to collect personally-identifying information from your computer or mobile device when you visit our Web site or use our online services.
- We will not sell your information to third parties.
- Any third parties who perform services for us are required to safeguard any customer information and may only use it in connection with performing those services.
- We extensively secure and limit access to your information.
- We protect information about potential, current, and former policyholders.
The Information We Collect
Non-public personally identifiable information ("Information") is information that identifies you and is not available to the general public. The following sections tell you more about how and when we collect your Information.
Information We Obtain From You
During the quoting, application, or claims handling processes you may give us Information such as your:
- name
- address
- phone number
- email address
- Social Security number
- driver's license number
- date of birth
If you gave us your email address, we may use it from time to time to notify you of such things as new services, special offers, or to confirm transactions. If you do not wish to be contacted by email for non-policy related communications, you may unsubscribe by following the instructions at the bottom of any email you receive.
Transactions
We may collect Information about your transactions and experiences with us and others, such as your payment history, claims, coverage, and vehicle changes.
Information From Third Parties
We may receive Information about you from consumer reporting agencies, which provide us with motor vehicle reports, claim reports, and/or credit information where permitted by law.
We do not have access to the details of your credit information. It will be visible only to you. Our inquiry will not affect your credit score or credit rating. If you commit to purchase a policy with us, we will also confirm your motor vehicle record and claims history. As permitted by law, we may also review your motor vehicle record, claims history, and/or credit information in connection with any renewal.
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The Information We Disclose
Information about our customers or former customers will only be disclosed as permitted or required by law. Information about you that has been collected is maintained in your policy and/or claims records.
We use this Information to process and service your policy; to settle claims; with your consent; or as directed by you. We may also disclose it to persons or organizations as necessary to perform transactions you request or authorize. Information about our former customers and about individuals who have obtained quotes from us is safeguarded to the same extent as Information about our current policyholders.
Following are some examples of how we may disclose Information:
When you are involved in a claim, policy information is provided to adjusters and the businesses that will repair your vehicle.
We may share Information with persons or organizations that we have determined need the Information to perform a business, professional, or insurance function for us. These include businesses that help us with administrative functions.
We may also share your Information for other permitted purposes, including:
- with another insurance company if you are involved in an accident with their insured
- with our reinsurers
- with insurance-support organizations that detect and prevent fraud
- with medical professionals or institutions in order to verify coverage or conduct operations or services audits
- with state insurance departments or other governmental or law enforcement authorities if required by law or to protect our legal interests or in cases of suspected fraud or illegal activities
- if ordered by a subpoena, search warrant or other court order
Confidentiality and Security
We restrict access to your Information to employees who we have determined need it in order to provide products or services to you. We train our employees to safeguard customer information, and we require them to sign confidentiality and non-disclosure agreements. We maintain strict physical, electronic, and procedural safeguards to protect your Information from unauthorized access by third parties.
The privacy and security of customer data is as important to us as it is to you. Physical safeguards, procedural controls and data access controls protect your data from unauthorized access. We continually monitor our systems to prevent unauthorized attempts at intrusion.
Our Security
dbjins.com uses strong, 128-bit encryption and SSL, short for Secure Sockets Layer, a protocol for transmitting private information via the Internet. SSL uses a private key to encrypt data that is transferred over the SSL connection. This protocol is a standard used by many websites when you submit confidential information, such as credit card numbers and other personal data. SSL creates a secure connection between your browser and our server. Addresses of web pages using an SSL connection start with https: instead of http: and most browsers also display an icon of a closed padlock 
when you visit a page using SSL.
Note: Our web pages are designed for, and verified with,Microsoft Internet Explorer 8+, Google Chrome 28+, Safari 5+ and Firefox 23+. Presentation and layout of our pages is best appreciated using these browsers. Many other browsers will also work with our site.
Your Security
Other things you can do to enhance your security whenever you are online include the following:
- Use an Internet firewall (hardware or software).
- Use current software and operating system versions; get updates and security patches regularly.
- Use anti-virus software and download updates frequently.
- Use your own PC.
- Choose a hard-to-guess password; change your password regularly.
- Use a unique Username/Password, not one you use on other websites.
- Use strong 128-bit encryption available in the latest version of your browser.
- When finished, logoff the website and close your browser.
- For additional security, you can also clear your browser’s cache and temporary Internet files.
Changes to This Privacy Policy
We may modify our privacy policy from time to time. The most recent version is always posted at dbjins.com. In addition, in the event that we make a significant change to our privacy practices, we will send a revised copy of our privacy policy to each of our current policyholders.
What to Do if You Have Privacy or Security Concerns
If you have a concern about privacy or security at DBJINS, we want to hear about it by mail or email.
Please write to us at:
Douglas B Johnson Insurance Agency
2190 North Loop West Ste 400
Houston TX 77018
or email us at Service@dbjins.com
The Effective Date of the revised Privacy Policy is January 30, 2014.